How to raise a concern.
AMK Care Service takes concerns seriously and aims to respond fairly and professionally.
Complaints Procedure
AMK Care Service takes concerns and complaints seriously. If you are unhappy with any aspect of the service, please contact us so the matter can be reviewed.
How to complain
Email help@amkcare.co.uk or call 07852 888 932. Please include your name, contact details, the person receiving care where appropriate, and a summary of the concern.
What happens next
AMK Care Service will acknowledge the concern and review it as quickly and fairly as possible. Timescales should be confirmed in AMK Care Service’s internal complaints policy.
This page should be checked against AMK Care Service’s full complaints policy before launch.
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Speak with our team for clear guidance about care, availability and the next steps.